Privacy policy

Privacy policy

Personal data

Personal information is information that can be used to identify you as a specific individual; for example, your name, address, email address or telephone number. If during your visit you submit your personal information in any way, personal information may be collected and used to communicate with you for any purposes.

DTEK may appoint third-party organisations to assist in providing you with the information, goods, products and services you request. In these circumstances, steps will be taken to ensure that your personal information is held in strict accordance with our privacy policy and is used only for the purpose of fulfilling your request. DTEK does not sell or distribute your personal information to third parties for the purposes of allowing them to market their products and services to you.

Personal data collected by DTEK may be transferred, including in the future, among its various divisions and subsidiary companies around the world, which may involve transfer from countries within the European Economic Area (the “EEA”) to countries outside the EEA. By submitting data on the Site, the visitor is providing explicit consent to these transfers, including cross-border transmission of data covered by this Privacy Statement.

Automatically collected data

The domain name and IP address of visitors are logged automatically. This data is not personal information and it does not identify you as an individual; it only contains information about the computer that is being used to view the Site. Such data is used to see where the Site is being used in the world to ensure coverage, and for click-stream analysis to help better understand Site usage. DTEK does not link information automatically logged by such means with personal data about specific individuals.

However, personal information might inadvertently be collected due to automatic functions in the third-party commercial software used in the operation of DTEK servers. If it is discovered that such a collection has taken place then reasonable steps will be taken to remove it from DTEK’s systems.

Data retention

Data will be held for the lifetime your subscription is active for the purposes of contacting you effectively, after which time it is depersonalised and non-identifiable. We do not collect any additional information about you other than that outlined above.


Some information (commonly known as a ‘cookie’) may be stored on your computer when you view or use this Site. This information facilitates your use of the Site and ensures that you do not need to re-enter your details every time you visit it. You can erase or block this information from your computer if you wish; your user manual or help files should give instructions on how to do this.

Opt-out/modification of information

You may request the removal or modification of your personal information by sending an email to the appropriate area under Contacts, after which reasonable steps will be taken to fulfil your request.


This Site may contain links to sites that DTEK does not own, control or maintain. DTEK cannot control the privacy policies of such sites and makes no representations or warranties about the privacy policies of such sites. Similarly, DTEK cannot be responsible for the policies and practices of any site from which you linked to this Site.

Chat rooms, notice boards and newsgroups

If at any time this Site offers any chat rooms, notice board, forum facilities, or newsgroups, etc, any information that you disclose thereon may be collected and used in accordance with this Privacy Policy. DTEK cannot be responsible for other parties’ use of any information which you make available to such third parties through any chat room, notice board, newsgroup, etc, on this Site.


We are implementing security policies, rules and technical measures to protect the personal data that we have under our control. These comply fully with the data privacy and protection legislation appropriate to the jurisdiction applicable to the Site. The security measures are designed to prevent access, improper use or disclosure, modification and unlawful destruction or accidental loss.
At present we do not give visitors to our Site the option of using a secure transmission method to send us their personal data.


This Site is neither directed nor targeted at children. DTEK will not knowingly collect information from children. However, the software used to operate this Site does not automatically distinguish visitors under 18 from other visitors, so DTEK requires users under 18 years of age to obtain the consent of a parent, guardian, teacher or librarian to view this Site. If DTEK discovers that a child has provided personal information to this Site, it will take reasonable steps to remove such information from the Company’s files. 

Conditions of use, notices and revisions

If you choose to visit this Site, your visit and any dispute over privacy is subject to this Privacy Statement. DTEK reserves the right to change this policy without notice to its users. Your continued use of this Site following the posting of changes to this policy constitutes your acceptance of such changes.